Reminders without the phone calls. No health details in WhatsApp.
AI drafts an appointment reminder for each patient from your appointment sheet, in Hindi or English. Your reception approves it. Replies are sorted into confirm, change or cancel, and any medical question goes straight to a person. Fixed price, agreed in writing before you pay.
Reminder calls take
your reception’s morning.
If this sounds like the evening before a busy clinic day, a reminder desk is built for you.
Phoning every patient
Reception calls or messages one patient after another, and notes each answer by hand.
Empty slots found too late
A patient cancels at the last minute and nobody offers the slot to the waiting list.
Health questions in a chat
A reminder thread turns into “which medicine should I take?”, which needs a person, not a bot.
Draft, approve, send.
A person stays in charge of every message.
Appointment sheet
We start from tomorrow’s visits: patient, number, doctor, time.
AI drafts
A short reminder with the date, time and doctor. No diagnosis, test or treatment is mentioned.
Reception approves
Your staff approve, edit or skip each message. Nothing is sent otherwise.
Replies sorted
Confirm, change or cancel is sorted for you. A medical question goes to a person with no AI reply.
Know the number
before we start.
Appointment reminders is our Quick automation tier and Appointment Rescue is a Solution Pack. Several branches, online booking or a clinic-software integration beyond two connections would be scoped and quoted separately.
- Reminders from your appointment sheet to patients who agreed
- Hindi or English, no health details in messages
- You approve before anything is sent
- Activity log
- 30-day warranty
- Everything in Appointment reminders
- Replies read: confirm, change time, cancel, or a question for staff
- Freed slots offered to your waiting list, with your approval
- Up to 2 integrations and a human hand-off
- 30-day warranty
Prices are in INR and exclude 18% GST; the GST-inclusive total is shown on each package. Fixed price and delivery date are agreed in writing before work starts. No ongoing subscription required. Every build includes a 30-day warranty for defects. See all AI automation packages or all pricing.
What to know,
said plainly.
| Topic | The honest answer |
|---|---|
| Medical advice | None. If a patient asks about symptoms or medicines, the AI sends no reply and flags the message for a person on your staff. |
| Patient data | Messages carry the patient’s name, doctor, date and time only. No diagnosis, test, prescription or treatment is mentioned. The AI does not read or store clinical records. India’s DPDP Act 2023 sets rules for personal data, so please confirm your own obligations with your adviser. We do not certify legal compliance. |
| Consent | Reminders go only to patients who agreed to WhatsApp messages. Everyone else is on a call list for your staff. Patients can opt out at any time. |
| Your appointment book | Nothing changes by itself. Moving or cancelling a visit, and offering a freed slot to the waiting list, wait for your staff to approve. |
| Clinic software | We start from a sheet. If your clinic software offers an export, import or API, we can connect to it. We check this while scoping, before you pay the advance. |
| Results | We do not promise fewer missed appointments. We save your reception time. You can compare your own missed-appointment count for a few weeks before and after. |
| Meta approval and charges | WhatsApp business account and message-template approval takes a few days and is outside our control. Message charges are paid by you directly to Meta. |
| After the 30-day warranty | Optional Struxa Care Business at ₹15,000 a year, excluding GST. No auto-renew. |
Try the demo
before you decide.
A working demo with fictional data. No sign-up. Nothing is saved or sent.
Straight answers.
Does the AI give medical advice?
What patient data does it use?
Does it change my appointment book by itself?
Will it reduce missed appointments?
Which sheet or software does it work with?
Is it suitable for a hospital?
How long does it take?
Tell us how you remind patients today.
Send a sample of your appointment sheet with the names removed. You get a one-page fixed-price scope within 24 hours.