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WhatsApp ordering

A WhatsApp ordering system for restaurants and shops.

Customers browse your catalogue, place an order and pay inside the chat they already use. You get clean, organised orders instead of scattered messages. No app to download, no commission.

5–7 day delivery₹24,900 starting priceNo app to install0% commission
Who it is for

Built for businesses like yours.

A customer placing an order from a chat on their phone while a chef packs it at the counter

Restaurants and cloud kitchens

Stop re-sending the menu. Take orders directly, without paying aggregator commission on every one.

Grocery, kirana and retail

Regular customers can reorder in a few taps instead of voice notes you have to decode.

Bakeries and sweet shops

Custom orders, pre-orders and festival rushes handled without losing a single message.

Pharmacies (non-prescription)

Take over-the-counter orders and delivery requests. Prescriptions stay with your pharmacist.

What you get

Six things, done properly.

Each build is scoped around a real business outcome, not a feature list for its own sake.

01

Catalogue in the chat

Items, prices and photos structured so customers can browse without you typing the menu out again.

02

Orders that arrive clean

What lands with you is a formatted order with items, quantity, address and total, not a conversation to decode.

03

Payment before you ship

A UPI or Razorpay payment link goes out automatically, so you are not chasing "I'll pay later".

04

One place to see orders

A simple dashboard or sheet showing today's orders, what is pending and what is paid.

05

Customers stay informed

Order confirmed, ready, out for delivery. The messages you would otherwise send by hand.

06

Hindi and English

Flows that work in the language your customers actually type in.

Packages and pricing

Know the number
before we start.

Prices are fixed once the scope is agreed in writing. Not sure which fits? Tell us what you need and we will recommend one.

Starter
₹24,900₹29,382 incl. 18% GST · fixed price
Delivery: 5–7 days
  • Catalogue of up to 50 items
  • Structured order capture on WhatsApp
  • UPI / Razorpay payment link
  • Order sheet or dashboard
  • WhatsApp Business API set up on your own number and account
Get a fixed price for Starter ↗
Most picked starting point
Business
₹44,900₹52,982 incl. 18% GST · fixed price
Delivery: 7–10 days
  • Everything in Starter
  • Order status messages to customers
  • Order routing to multiple staff
  • Daily sales summary on WhatsApp
  • Repeat-order shortcuts
  • Hindi + English flows
Get a fixed price for Business ↗
Automation
₹74,900₹88,382 incl. 18% GST · fixed price
Delivery: 2–3 weeks
  • Everything in Business
  • AI assistant that understands free-text and voice-note orders
  • Stock-aware catalogue
  • Customer database with reorder reminders
  • Integration with your billing software
Get a fixed price for Automation ↗

Prices are in INR and exclude 18% GST; the GST-inclusive total is shown on each package. Fixed price and delivery date are agreed in writing before work starts. No ongoing subscription required. Optional care plan, see care plans. Outside India? See Gulf & West and South Asia, Africa & Indonesia prices in USD. Try the cost calculator to combine services.

Lower setup option

Prefer a smaller first payment?

A managed plan lowers the setup fee and includes menu updates, order alerts and support. Minimum 6 months. Meta message charges are separate and paid directly to Meta. Prices exclude 18% GST. Compare with the one-time build price above.

PlanSetupMonthlyYear 1 totalOne-time build
Starter₹9,999₹1,499₹27,987₹24,900
Business₹19,999₹2,499₹49,987₹44,900
Automation₹29,999₹2,999₹65,987₹74,900
How delivery works

No mystery.
No scope drift.

01

Scope

A short call or WhatsApp chat to pin down exactly what you need.

02

Lock

A fixed price and delivery date, in writing. No hourly surprises.

03

Build

Built and shipped on that date, with progress shared along the way.

04

Handover

A walkthrough, then it is yours. Code, accounts and data in your name.

After launch

What it costs to run.

Honest running costs, so the one-time price is not the only number you plan around.

CostTypicalWho pays
WhatsApp message chargesPaid to Meta by category. Business-initiated messages cost fractions of a rupee to under ₹1 each. See our API cost guideYou, directly to Meta
Hosting and databaseUsually ₹0–2,000 per month at small-shop volumes (approximate)You, in your own account
Payment gateway feesOnline gateways take a percentage per payment. Direct UPI links to your own UPI ID carry no gateway feeDeducted by the gateway
Support after the 30-day warrantyIncluded in the monthly fee on managed plans (₹1,499 to ₹2,999 per month, excluding GST)Optional

Running-cost figures are approximate and change with providers and your volume. We confirm real numbers in your proposal.

Technology
WhatsApp Business PlatformUPI or Razorpay payment linksOrder dashboard or Google SheetHindi and English flowsClaude for language understanding (Automation tier)
Questions

Straight answers.

Do I need the WhatsApp Business API?
For a proper ordering flow, yes. The free WhatsApp Business app is fine for a small catalogue and manual replies, but it cannot automate orders. We tell you honestly which one fits your volume before you pay. See WhatsApp API cost in India.
Can I keep using my current WhatsApp number?
Usually a dedicated number is the cleanest route. WhatsApp has added ways for some numbers to run on both the app and the API. We confirm what applies to your number before building anything.
Will customers have to install anything?
No. They message or tap your link on WhatsApp, which they already use.
How is this different from the WhatsApp catalogue feature?
The built-in catalogue shows items but leaves ordering and payment as manual chat. An ordering system captures the order in a structured form, collects payment and records it for you. Read how a WhatsApp ordering system works.
Does this replace Swiggy or Zomato?
It does not replace them and you can keep using them. It gives you a direct channel to your own customers with no commission per order.
What happens if I want changes later?
Changes after handover are quoted before any work begins. You own the setup, so you are never locked in to us.
What technology do you use?
We choose standard, widely used tools for each project, such as WhatsApp's official Business Platform, Razorpay or UPI for payments, Google Sheets or Excel for data, and Claude and other AI models for language tasks. Everything is set up in accounts in your name, so another developer can maintain it later.
Start something real

Get a fixed-price estimate.

Tell us what you need. We will reply with a recommended approach, an estimated scope, a fixed price and a delivery date.