Your retailers already order on WhatsApp. Make it a system.
Retailers send orders by text, tapped items or voice note. Your staff confirm them in one dashboard, stock is checked, and confirmed orders pass to your billing software. Fixed price, agreed in writing before you pay.
Orders arrive three ways.
None of them is a system.
If this sounds like your counter on a Monday morning, the order desk is built for you.
Calls, voice notes and chats
The same retailer orders by phone today and by voice note tomorrow. Someone has to remember it all.
Retyping into billing
Every order is typed again by hand. That takes time and small mistakes become wrong invoices.
No record of what was promised
When a retailer says "I ordered 20 cartons", there is only a chat to scroll through.
From message to dispatch.
Retailers change nothing about how they order. Your side gets organised.
Retailer orders
On WhatsApp, by text, tapped catalogue items or a voice note. No app to install.
We structure it
The order becomes items and quantities in one dashboard, with the retailer's name and time.
Your staff confirm
A person checks and confirms, with stock flags where the catalogue is stock-aware.
Billing and updates
The confirmed order passes to your billing software. The retailer gets status messages.
Know the number
before we start.
These are our standard WhatsApp ordering packages. We usually recommend Business for distributors, or Automation when voice-note orders and billing hand-off matter. Starter suits a very small catalogue.
- Catalogue of up to 50 items
- Structured order capture on WhatsApp
- UPI / Razorpay payment link
- Order sheet or dashboard
- WhatsApp Business API set up on your own number and account
- Everything in Starter
- Order status messages to customers
- Order routing to multiple staff
- Daily sales summary on WhatsApp
- Repeat-order shortcuts
- Hindi + English flows
- Everything in Business
- AI assistant that understands free-text and voice-note orders
- Stock-aware catalogue
- Customer database with reorder reminders
- Integration with your billing software
Prices are in INR and exclude 18% GST; the GST-inclusive total is shown on each package. Fixed price and delivery date are agreed in writing before work starts. No ongoing subscription required. Every build includes a 30-day warranty for defects. See the full WhatsApp ordering page or all packages.
What to know,
said plainly.
| Topic | The honest answer |
|---|---|
| Billing hand-off | Depends on what your billing software can export or accept. We check with a sample file while scoping, before you pay the advance. |
| Catalogue size | Starter covers 50 items. Larger catalogues and price-list updates are agreed in your written scope. |
| Voice and free-text orders | The AI drafts the order. Your staff confirm it. Nothing is accepted without a person checking. |
| Meta approval | Business account and message-template approval takes a few days and is outside our control. |
| Message charges | Paid by you directly to Meta, by message category. We give an estimate for your volume. See the API cost guide. |
| Billing software itself | Not replaced. If you also need billing, stock and GST reports, see billing software from ₹29,900. |
| After the 30-day warranty | Optional Struxa Care Business at ₹15,000 a year, excluding GST. No auto-renew. |
Try the demos
before you decide.
Working demos with sample data. No sign-up.
Straight answers.
Do my retailers need to install an app?
Will it work with Tally, Busy, Marg or Vyapar?
Are voice-note orders accepted automatically?
I have hundreds of items. Is that a problem?
Can I use my current WhatsApp number?
Who pays for WhatsApp messages?
Does this replace my billing software?
How long does it take?
Do I own it?
Tell us how orders reach you.
Send us your billing software and how many retailers order each week. You get a one-page fixed-price scope within 24 hours.